Privacy Policy
Scales & Soil ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and process your personal data when you interact with our online platform and services related to landscape architecture, garden design, and zoological habitats.
Information We Collect
We collect various types of information to provide and improve our services.
1. Personal Data You Provide Directly
This includes information you voluntarily provide when you:
- Enquire about our specialized reptile habitat garden design, native plant selection, water feature installation, or custom terrarium and vivarium integration services.
- Request a consultation for drought-tolerant landscaping, garden maintenance, or biophilic design for commercial and residential spaces.
- Subscribe to newsletters or other communications regarding our unique design philosophies involving biodiverse ecosystems.
- Provide feedback or contact us directly.
The types of personal data collected may include:
- Your full name
- Contact details (e.g., email address, phone number)
- Project-specific information you share (e.g., property location for site visits, design preferences, specific requirements for reptile habitats or plant species)
2. Data Collected Automatically
When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site. This helps us understand visitor behaviour and enhance site functionality.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver the landscape architecture and garden design services you request, including bespoke plans for zoological niches.
- To communicate with you about your projects, consultations, or inquiries.
- To send you updates, promotional materials, or newsletters about new services, design trends, or relevant industry insights, where you have consented.
- To improve our online platform, services, and content by analysing user behaviour and feedback.
- To comply with legal obligations and protect our legitimate business interests.
Disclosure of Your Information
We will not sell, rent, or lease your personal information to third parties. We may disclose your information to:
- Service providers who assist us in operating our business and providing our services (e.g., IT support, payment processors, marketing platforms), under strict confidentiality agreements.
- Government authorities or other third parties as required by law or to protect our rights or the safety of others.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods to ensure the ongoing security of your data.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right of Access: To request copies of your personal data.
- Right to Rectification: To request that we correct any information you believe is inaccurate.
- Right to Erasure: To request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: To request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: To object to our processing of your personal data, under certain conditions.
- Right to Data Portability: To request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our site may use cookies to enhance your browsing experience. Cookies are small data files placed on your device. You can choose to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Scales & Soil
112 Paya Lebar Road, #07-06 Citipoint@Paya Lebar, Singapore, Singapore, 408840